Messenger Bots are virtual extensions of Facebook members that can chat verbally in real-time. They interact with Facebook users through AI and are a great way to engage with your customers.
Facebook has improved its bot platform with a new feature that lets people access developers’ bots within existing conversations on the messaging app. That’s a huge step forward for bots and it could revolutionize how we interact with companies.
1. Automated Answers
Facebook bots are a great way for businesses to engage with their customers and offer them a better customer experience. They can answer FAQs, perform actions and provide advice to help your customers find what they’re looking for and save time.
If you want to create a chatbot for your business, you’ll need to choose a platform that is easy to use and provides a variety of pre-built bots for you to customize. One option is ChatterOn, a platform that allows you to build and customize Facebook Messenger bots without coding knowledge. It also offers a large library of bots and advanced chatbot logic and customization features.
In addition to helping you create a chatbot, this app also makes it easier to promote your business on Facebook. It comes with marketing tools such as bulk comment campaigns, lead tagging, auto reply posts and more.
You can also send messages to your subscribers in large volumes, and even post pictures and videos to your business page. The app also helps you block spambots and time wasters, add users to your subscriber list instantly and much more!
Ultimately, these bots are an effective way to reach your customers and boost sales. They’re cheaper than building a mobile app, and they can handle most customer queries without the need for human intervention.
When you first set up your bot, Facebook will ask you to choose a category. It’s best to choose a category that will be relevant to your business, like e-commerce or customer support.
Then, you’ll be able to browse bots within that category. Once you’ve found a bot you’d like to try, you can tap it to start a chat with it.
2. Personalized Experience
Messenger Bot App is an excellent tool for any business owner who wants to create a chatbot that connects with Facebook Messenger and provides customers with personalized service. It offers a free bot building platform with more than 20 pre-built chatbots, advanced chatbot logic and customization features. It also allows you to build as many bots as you want and send up to 15K messages a month.
If you’re looking to increase sales and grow your business, you should consider using the power of Facebook Messenger Bots to get the word out about your business. This way, you can connect with your customers in a way that feels natural and comfortable to them.
In addition to providing customer support, these bots can help you run your marketing campaigns more efficiently and effectively. For example, you can use these bots to keep track of your Facebook followers and send them updates on your latest promotions or events.
The best part about using these bots is that they are free to use and can be operated without any coding knowledge. They offer a user-friendly interface and more than 20 pre-built chatbots that can be customized to your needs.
Another great feature of Messenger Bot App is that it can recognize your friend’s interests and automatically suggest content that they might like. For example, if your friend has an interest in the latest iPhones and iPads, they can ask the Messenger Bot to take them to a page where they can see pictures of these products.
Messenger Bot is also a great way to find new restaurants or businesses. Just type what you’re looking for in the To field, and Facebook will recommend the right bot for you.
3. Bulk Messaging
The Messenger Bot App is one of the best Facebook bots that you can use to automate your business. It has a bunch of tools that will help you send out mass messages to your fans and customers. It also allows you to post pictures and videos to your Facebook page.
The bots that you can create with the Messenger Bot App are easy to use and don’t require any coding knowledge. This is an ideal tool for businesses that want to add a new dimension to their marketing campaigns.
They can also be used to automate your customer support. They can answer questions and provide information in a matter of seconds. This saves you from having to spend time responding to emails and phone calls.
You can also customize your Messenger bot to personalize the user’s experience. You can make it so that they only get messages from people in certain networks or can customize the appearance of the bot to match your brand’s identity.
Another way to make your bot stand out is by adding a personalized message that will give your users a reason to keep coming back. This will increase your engagement and conversions in the long run.
For example, you can use your chatbot to remind them of an event that is coming up at a specific store. It can also let them know when their favorite product is on sale.
You can also create an augmented reality bot that will allow your visitors to interact with real-world objects using their camera. This is an innovative feature that’s currently being tested by companies like Sephora and Nike.
4. Automation of Marketing Campaigns
Facebook is constantly pushing new features to its popular messenger app with an aim to make it the number one messaging platform on the planet. Recently, it has introduced features like sending money, booking Uber cabs and even a tab for non-Facebook users to see their messages.
Now, the company has just added support for chat-based bots to its Messenger service, allowing media outlets and businesses to communicate with users through the platform. This means that you can now get news updates from CNN, order flowers from 1-800-Flowers, and more through bots.
Moreover, Facebook is giving developers more guidance in building bots that can be more effective. This includes adding a central directory of bots for the platform, which will make it easier to find the right chatbot for the job. It also added a feature that will help developers find relevant third-party bots for certain situations, based on the context of their conversations.
These changes will make it easier to build a successful Messenger bot that works well with the platform’s unique features. And, it’s a great thing for businesses and customers alike.
When a customer has a question about your products or services, they’re going to get an answer that’s accurate and clear. And, the best bots will be able to escalate that question to your support team so that they can resolve it.
You’ll want to ensure that your bot is a good fit for Messenger by testing it against real-world scenarios. This will give you a better idea of how your bot will interact with people and how it can be used to improve your business’s marketing efforts. Plus, it will save you time by helping your bot become more efficient.
5. Increased Sales
With the rise in popularity of messenger bots, there is no question that this technology will soon be the main tool used by marketers and businesses. However, it is important to note that using chatbots in a spammy manner is detrimental to your marketing strategy. In fact, Facebook recently banned many chatbots that were used to spam users.
The reason that Messenger bots have been so popular is that they allow brands to offer personalized services to customers. They can provide customer support, answer questions, and even sell products.
This is because Messenger bots are designed to be conversational, similar to how people would chat with friends. This helps them build trust and engagement with customers.
A good bot will also be able to escalate problems that need real human intervention. This means that your customers will never be stuck in a loop or feel like they’re being rushed out of the door.
When your chatbot is delivering an excellent customer experience, they can actually increase sales for you. This is because consumers are more likely to buy something from a business that provides them with excellent customer service and offers the products they’re looking for.
One of the best examples of this is LEGO’s chatbot. It’s available in the UK, US, France, Poland and Germany, and has seen a 6X return on ad spend – and has reduced cost per conversion by 31%.
The good news is that these types of sales results are easy to achieve. You just need to have the right tools in place to make it happen. The best way to do this is by using Facebook’s Click-to-Messenger ads, which direct users directly to your bot within Messenger.