If you are looking for a house cleaning company, the best place to get started would be by asking your friends, colleagues and neighbors whether they can recommend some cleaning service that they might have used in the past. However, it is possible that no one in your circle has used a professional cleaning service before. In this case, it can be challenging to hire a cleaning company which can do a high quality job at a competitive price.
The following 6 tips will help you evaluate house cleaning companies and hire the company that is best suited for your purpose:
1. Speak With Multiple House Cleaning Companies
Make sure that you request detailed quotations from more than one cleaning company. This will allow you to compare all the services and determine which company will give you the best value for your money. If you have any special cleaning requirements, make sure that all the companies provide an estimate for that too.
Speaking with these companies will also help you evaluate their professionalism to a certain extent. Now, a professional appearance during a sales call doesn’t guarantee that you will experience the same professionalism in their service. However, an unprofessional treatment during the sales phase should help you rule out a number of house cleaning companies that are likely to be a waste of your time.
2. Check The Company Background
There are many ways in which you can check the cleaning company’s background and service history. The best way would be to speak with the company’s past and existing clients to know what their experience with the company has been like.
Companies who do a good job and take pride in their work won’t mind putting you in touch with some of their customers. However companies who have a low customer satisfaction rate might not want to do this. This helps you eliminate some more cleaning companies that may not be right for you.
You can also do a quick check on the Better Business Bureau (BBB) to check for any complaints or feedback for a house cleaning company you are considering. Not all cleaning companies are members of the BBB but it doesn’t take long to perform this check.
3. Check For Insurance
Beware of hiring a cleaning company which doesn’t have insurance covering its clients’ houses. And don’t just take the salesperson’s word that the company has an adequate insurance cover. You can request the cleaning company to have their insurance company send a copy of the certificate of insurance to you by fax or mail.
4. Get A List Of Services That Will Be Performed
Be aware of all the services that will be included in the package. The last thing you want is to realize that something that you wanted isn’t included in the cleaning package and you have to pay extra for that. It’s best if the list of services, frequency of servicing and other details are included in the contract to avoid any future misunderstanding.
5. Cleaning Equipment & Supplies Requirement
Establish an understanding with the house cleaning company about who will be responsible for the cleaning equipment and supplies. Some companies insist on using their own equipment and supplies while other companies don’t mind using the equipment and supplies of the client.
6. Consider All The Fees While Making A Decision
Apart from the advertised cleaning service fees, a house cleaning company may charge additional fees for things like schedule change, contract cancellation, etc. Discuss these fees and read the contract to avoid any unpleasant surprises down the road.
These tips can help you create some sort of a checklist which you can use to narrow down on the house cleaning company that best suits your purpose and budget. Spending a little time upfront in researching the cleaning companies can save you a lot of time, money and headache down the road.
For house cleaning Brisbane and bond cleaning Brisbane, make sure you talk to Family Clean.